Responsibilities:

• Build new client relationships
• Create business opportunities and nurturing business opportunities
• Manage and track day to day sales activities
• Build the pipeline and be responsible for company’s annual revenues by meeting Monthly, Quarterly and Yearly Sales targets

Key Skills/Activities:

• Prospecting –
1. Research - Understanding the product & customers' needs in depth
2. Qualification – BANT Methodology
3. Outreach – Cold Calling, Email Marketing, Social Media Prospecting
• Relationship Building – Develop long term relationships that lead to upsell/referrals
• Good Communication & Persuasive Skills
• Present online demos to prospective clients.

Expectations:

• Have strong conviction about the idea of ‘Vaave’
• A native speaker with excellent written and verbal communication skills in English
• Willingness to travel within the city if required

Experience:

1 - 2 years in

1. Experience of selling B2B Ed-Tech Saas Solutions
2. Consultative & solution based sales methodology

Remuneration:

Upto 4 LPA

Location:

Hyderabad (In Office Only)

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Responsibilities:

• Design and build web applications for Vaave.
• Ensure the performance, quality, and responsiveness of applications.
• Collaborate with the team to define, design, and ship new features.
• Analyze requirements and propose appropriate solutions.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automation.
• Communicate effectively with the project manager, designer and QA team.

Key Skills/Activities:

PHP, Laravel, Code Igniter, Word Press

Expectations:

• Have strong conviction about the idea of 'Vaave'.
• Strong fundamentals of programming.
• Ability to internalize concepts and create fully functional and user-friendly applications.
• Ambitious, patient & truly committed to creating excellent web applications.
• Love for challenges and talking to new people.
• Ability to learn and grow.
• Great attention to detail and lots of energy.

Experience:

2-4 years of experience developing web applications. Experience of working on multiple projects is an added advantage.

Remuneration:

As Per Company Norms

Location:

Hyderabad (In Office Only)

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Responsibilities:

• Customer Portfolio Management: Manage a portfolio of 150 customers comprising Schools and Higher Educational Institutions in India and proactively engage with decision-makers and SPOCs to understand their pain points, challenges, and expectations.
• Customer Retention and Satisfaction: Retain customers to ensure continued Annual Recurring Revenue and identify potential churn risks and implement corrective actions.
• Customer Engagement: Keep customers updated on product adoption, ensure necessary resources are provided, and maintain regular touchpoints with SPOCs and decision-makers, including QBR meetings with the Customer Success Manager.
• Training and Support: Facilitate active participation of customers in the Alumni Leadership Program for training and address customer support queries promptly and ensure adequate assistance.
• Cross-Team Coordination: Collaborate with onboarding, support, finance, and success teams to resolve customer issues seamlessly at every phase of the journey.
• In-Person Meetings and Business Growth: Visit customer offices or institutions for in-person meetings and generate referrals and identify upselling opportunities.
Whom Are We Looking For?
• Communication Skills: Must communicate effectively via calls, emails, and WhatsApp to maintain strong client relationships.
• Entrepreneurial Mindset: Should take initiatives and provide solutions or process improvement suggestions actively.
• Ownership: Exhibit complete ownership of allocated customers and coordinate internally to ensure satisfaction.
• Problem-Solving Skills: Ability to identify pain points quickly and devise actionable solutions to address them.
• Adaptability: Demonstrate flexibility in addressing urgent customer requirements and effectively managing evolving needs, feedback, and process adjustments.
• Data-Driven Mindset: Analyze customer data and trends to identify risks and opportunities, using insights to inform decision.

Expectations:

• Have strong conviction about the idea of ‘Vaave’
• Build and maintains trust and strong relationships with customers
• Ability to learn and grow
• Ambitious, patient & truly committed to building new relationships
• Love for challenges and talking to new people
• Excellent written and verbal communication skills
• Strong business acumen

Experience:

1 to 3 years of Experience in Client Interaction Role

Remuneration:

As Per Company Norms

Location:

Hyderabad (In Office Only)

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Responsibilities:

• Research and identify potential customers along with relevant key insights to support outreach strategies.
• Identify and map decision-makers within target organizations.
• Research and validate accurate contact information for potential leads.
• Manage and track all data research activities in an organized manner.
• Ensure email campaign bounce rates remain below 5% through proper data validation.
• Communicate with potential leads via email, when required, to initiate engagement.

Key Skills/Activities:

• Conduct thorough data research to identify potential customers and market opportunities.
• Evaluate potential clients on key parameters to assess priority and relevance for the sales team.
• Find, validate, and update customer information in the CRM system to maintain data accuracy.
• Execute email marketing campaigns to reach out to identified potential customers, when required.
• Develop a basic understanding of the product and customer needs to support targeted outreach.

Expectations:

• Strong Communication Skills to effectively engage with clients and stakeholders
• Advanced Research Skills to gather and analyze relevant data efficiently
• Passion for Sales and Business Development to drive customer engagement

Experience:

0-2 years

Remuneration:

As Per Company Norms

Location:

Hyderabad (In Office Only)

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Responsibilities:

A Client Onboarding Specialist plays a pivotal role in ensuring a seamless transition for new clients, setting the stage for a long-term relationship with the company. They bridge the gap between sales and customer success teams, ensuring clients derive maximum value from the platform or service.

• Develop and execute a structured onboarding process tailored to each client.
• Set clear expectations and timelines during the onboarding phase.
• Conduct training sessions (live or recorded) to familiarize clients with the product’s features and functionalities.
• Assist clients in setting up and customizing their accounts.
• Support clients with data migration and platform integrations, ensuring accuracy and security.
• Identify and address client challenges during onboarding.
• Escalate technical issues to the appropriate internal teams and follow up to ensure resolution.
• Create and provide onboarding materials, including guides, FAQs, and checklists.
• Ensure clients have access to relevant support resources.
• Establish strong relationships to foster trust and confidence in the company.
• Act as a point of contact for feedback and ensure client satisfaction.
• Work closely with sales, customer success, and product teams to ensure alignment.
• Communicate client feedback and onboarding insights to internal stakeholders for continuous improvement.
• Track client onboarding progress using CRM or project management tools.
• Monitor key metrics (e.g., time to onboard, feature adoption) to ensure onboarding success.
• Proactively identify and address potential churn risks during onboarding.
• Guide clients toward achieving early wins and measurable outcomes.

Continuously refine the onboarding process based on client feedback and company objectives.

Key Skills/Activities:

• Proficiency in SaaS platforms and related technologies.
• Knowledge of CRM tools and integrations (e.g., Zoho CRM).
• Basic understanding of APIs and data migration.
• Strong verbal and written communication for client interactions.
• Active listening to understand client requirements and concerns.
• Persuasive and empathetic approach to foster client trust.
• Ability to manage multiple clients and deadlines simultaneously.
• Proficiency in tools like Trello, Asana, or Monday.com for task tracking.
• Problem-solving skills for troubleshooting onboarding challenges.
• Data-driven mindset to monitor onboarding metrics and success.
• Capability to analyze client feedback for actionable improvements.
• Familiarity with the B2B SaaS market and client expectations.
• Understanding of specific industries the platform serves.

Experience:

0-2 years

Remuneration:

INR 15000- INR 25000 Per Month

Location:

Hyderabad (In Office Only)

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Responsibilities:

We are seeking a passionate and experienced Alumni Relationship Professional to lead a team of Customer Success Managers and Relationship Managers. The ideal candidate will have hands-on experience in alumni relations, a deep understanding of institutional challenges, and a track record of implementing impactful engagement strategies.

• Lead a team of Customer Success Managers and Relationship Managers.
• Understand customer goals and challenges and map Vaave's solutions to ensure measurable outcomes.
• Oversee the successful implementation of initiatives by the Customer Success Managers.
• Generate opportunities (leads) for the upsell team through close collaboration with institutions and by identifying additional value areas.
• Drive outreach and awareness of Vaave's products, services and leadership programs across the institution.
• Design structured playbooks and best practices to guide the Customer Success team in delivering consistent and high-quality customer outcomes.
• Collaborate with Product, Sales, Marketing, and Support teams for seamless customer experience.
• Track OKRs for customer success and engagement initiatives.
• Share customer feedback with internal teams to influence product and process improvements.

Key Skills/Activities:

• Proven expertise in driving customer success within SaaS (Software as a Service) environments.
• Skilled in identifying upselling opportunities and delivering additional value through strategic account management.
• Exceptional communication skills with the ability to build strong relationships, influence stakeholders, and convey complex ideas clearly.

Expectations:

• Have a strong conviction about the idea of ‘Vaave’
• Ability and willingness to communicate with others in a positive manner; demonstrate empathy and active listening.
• Good communication skills.
• Demonstrate timely, accurate, and professional customer service.
• Maintain a positive and professional demeanor and portrays the company in a positive light.

Experience:

2-3 years

Remuneration:

As per company norms

Location:

Hyderabad (In Office Only)

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Responsibilities:

We are seeking a dynamic and results-oriented Accounts Executive – Sales to join our growing team. This role involves identifying new business opportunities, nurturing leads, converting prospects, and helping drive revenue growth. The ideal candidate is a strong communicator, confident in sales conversations, and experienced in the SaaS or tech industry.

• Conduct discovery calls and product demos to understand customer needs and position the SaaS solution effectively.
• Own the full sales cycle from lead qualification to closing deals with small to mid-sized businesses.
• Maintain a healthy pipeline and ensure timely follow-ups using CRM tools like HubSpot, Salesforce, etc.
• Collaborate with marketing and product teams to deliver tailored pitches and align on customer feedback.
• Meet or exceed monthly and quarterly revenue targets through new customer acquisition and account conversions.
• Keep accurate records of all sales activities and forecast sales performance.

Key Skills/Activities:

• Demonstrated expertise in SaaS sales, with the ability to effectively position and sell cloud-based solutions to diverse client needs.
• Extensive experience in B2B sales, building long-term relationships with enterprise clients and driving revenue growth through strategic partnerships.

Expectations:

• 4–7 years of experience in B2B enterprise sales, preferably within SaaS or technology sectors.
• Proven track record of consistently meeting or exceeding sales targets.
• Excellent written and verbal communication skills with the ability to engage stakeholders at all levels.
• Proficient in delivering product demos and effectively handling client objections.
• Self-motivated, adaptable, and quick to learn in a fast-paced environment.
• Knowledge of preparing and responding to ISRM/INFOSEC questionnaires.
• Familiarity with Sales CRM tools such as HubSpot, Salesforce, or similar platforms.

Why to apply:

• Be part of a purpose-driven SaaS company that’s transforming how institutions and organizations engage with their alumni communities.
• Work directly with founders and senior leaders, offering rare visibility and learning opportunities typically unavailable in larger setups.
• Take ownership from Day 1 – enjoy autonomy, responsibility, and the opportunity to make a tangible impact.
• Join a team that values strong relationships – with clients, users, and each other – fostering collaboration, curiosity, and continuous improvement.
• Thrive in a transparent, performance-driven culture where your growth is tied directly to your contributions, with clear advancement paths.
• Enjoy a flexible, supportive work environment – hybrid/remote-friendly with regular team check-ins, feedback loops, and learning sessions.

Experience:

4-7 years

Remuneration:

As per company norms

Location:

Hyderabad (In Office Only)

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Responsibilities:

We are looking for a detail-oriented and proactive Backend Support Executive to join our internal operations team. This role involves handling backend tasks that arise from client requirements, coordinating with internal stakeholders, and ensuring timely and accurate execution. The ideal candidate should have strong organizational skills, the ability to manage multiple assignments simultaneously, and a solution-oriented mindset.

• Support internal teams by managing backend tasks based on client requirements and requests.
• Work closely with the Onboarding / Client Success team to understand the deliverables expected by the client.
• Coordinate with technical teams or relevant departments to ensure tasks are completed as per the defined scope and timelines.
• Maintain and update internal trackers, task management systems, and reports related to client projects.
• Review data and documents shared by clients and ensure accurate processing or uploading.
• Perform quality checks on completed backend tasks to ensure error-free execution.
• Proactively escalate delays, dependencies, or issues to relevant stakeholders.
• Provide regular updates to the internal team about the progress of assigned backend work.
• Document standard operating procedures and key learnings for repeatable backend processes.
• Contribute to process improvement initiatives by identifying recurring patterns or challenges.

Key Skills/Activities:

• 0–1 years of experience in backend operations, client support, or a similar role.
• Familiar with tools such as Canva, Excel, HTML, SQL, Google Sheets, and Photoshop.
• Strong multitasking skills with the ability to manage multiple priorities under tight deadlines.
• Excellent attention to detail and time management abilities.
• Understanding of SaaS-based platforms and their client-facing functionalities.
• Ability to comprehend client requirements, identify gaps, and deliver effective solutions.
• Strong communication skills with a proven ability to coordinate across internal teams.
• Proactive in providing timely updates and aligning with cross-functional stakeholders.
• Quick learner with the ability to adapt to new systems, tools, and operational processes.

Expectations:

• Work in a fast-paced, collaborative environment that encourages continuous learning and problem-solving.
• Requires regular coordination and communication with cross-functional internal teams to ensure seamless execution.
• May involve occasional extended hours based on client priorities and project deadlines.

Experience:

0-1 years

Remuneration:

INR 2.4 LPA - INR 3.0 LPA

Location:

Hyderabad (In Office Only)

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Responsibilities:

At Vaave, we empower organizations to build thriving alumni communities through our SaaS-based alumni engagement platform. As an Account Manager, you will own the customer relationship post-sales, ensuring a smooth implementation and long-term success of our solution. You will serve as the primary point of contact for our corporate clients — managing onboarding, driving adoption, ensuring ROI, and becoming a trusted advisor for their alumni engagement initiatives. This is a high-impact role that blends project management, customer success, and strategic consultation.

• Lead the end-to-end implementation process for new clients — from kickoff to launch — ensuring timelines, deliverables, and expectations are met.
• Build strong, consultative relationships with HR, IT, and leadership stakeholders across client organizations.
• Collaborate with internal teams (Product, Tech, Support) to align on customizations, integrations, and client-specific requirements.
• Coordinate with client-side IT teams for new or existing integrations with HR systems.
• Proactively monitor portal engagement metrics and identify opportunities to improve adoption and alumni activity.
• Conduct periodic review meetings with clients to showcase outcomes, share insights, and drive ongoing value.
• Act as the voice of the customer internally, contributing to product feedback and continuous improvement.
• 3–5 years of experience in account management, client success, or implementation in a B2B SaaS environment.
• Strong project management and communication skills, with the ability to handle multiple clients simultaneously.
• Familiarity with cloud platforms (AWS experience is a plus).
• Basic understanding of APIs and third-party integrations to effectively collaborate with client and internal tech teams.
• Ability to think strategically and guide clients on best practices in community and alumni engagement.
• Proactive, organized, and outcome-driven with a customer-first mindset.

Expectations:

• 3–5 years of experience in account management, client success, or implementation in a B2B SaaS environment.
• Strong project management and communication skills, with the ability to handle multiple clients simultaneously.
• Familiarity with cloud platforms (AWS experience is a plus).
• Basic understanding of APIs and third-party integrations to effectively collaborate with client and internal tech teams.
• Ability to think strategically and guide clients on best practices in community and alumni engagement.
• Proactive, organized, and outcome-driven with a customer-first mindset.

Experience:

3-5 years

Remuneration:

As per company norms

Location:

Hyderabad (In Office Only)

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Responsibilities:

To capture market share by driving rapid sign-ups for the Alumni Portal from educational institutions in the assigned territory, the responsibilities include:

• Conduct door-to-door visits to educational institutions in the assigned territory.
• Use telecalling to connect with Principals, Directors, Institute Owners, or other Primary Decision Makers (PDMs), schedule meetings, and deliver product demos.
• Drive signups for the Alumni Portal through compelling sales presentations and on-the-ground hustle.
• Maintain daily reporting and share feedback from field activities.
• Build strong relationships with stakeholders to ensure a quick turnaround on closures.

Key Skills/Activities:

• Field Sales / Direct Sales experience
• Telecalling and appointment setting
• Business Development mindset
• Excellent communication and persuasion skills
• Strong local network, local dialect, and knowledge of educational institutions in the territory

Experience:

1-3 years

Remuneration:

INR 4.2 LPA + Performance Incentives up to INR 30,000 per month

Location:

Hyderabad / Work From Home - Reporting from respective regions

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Responsibilities:

As a Customer Success Manager, you will serve as the key liaison between educational institutions and their alumni communities. Your main focus is to onboard new partner institutions for the company’s new initiative designed to help their alumni discover relevant career opportunities. You will oversee and manage the process of ensuring job postings and related communications reach the right alumni groups, driving platform engagement and maintaining high partner satisfaction.

• Introduce partner institutions to the new program aimed at connecting alumni with relevant career opportunities, clearly communicating the program’s value and objectives.
• Lead the onboarding process for interested institutions, ensuring a seamless setup and encouraging active participation from the outset.
• Act as the primary point of contact for colleges and alumni community administrators, managing all job-related coordination, communication, and ongoing engagement.
• Coordinate closely with the Relationship Manager of each account to ensure aligned communication and unified support for partner institutions.
• Build and maintain strong, long-term partnerships with educational institutions and alumni community leaders.
• Oversee the efficient circulation of job postings, emailers, event invitations, and other communications within and across alumni communities.
• Address institutional concerns related to job postings or platform use promptly and effectively, providing support when needed.
• Educate partner institutions on best practices to maximize alumni engagement and the impact of the new initiative.
• Track and report on OKRs related to customer success and engagement.
• Gather feedback from institutions and alumni communities and share insights with internal teams to drive continuous improvement of the program and processes.

Key Skills/Activities:

• Demonstrate strong communication skills, both verbal and written, to effectively interact with stakeholders.
• Exhibit active listening skills to understand and address the needs and concerns of partner institutions and alumni.

Experience:

2-3 years

Remuneration:

As per company norms

Location:

Hyderabad (In Office Only)

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Responsibilities:

Vaave is looking for a skilled Mobile Application Developer to design, build, and maintain high-quality mobile applications for both Android and iOS platforms. The ideal candidate will be responsible for ensuring optimal performance, quality, and responsiveness of mobile applications while collaborating with cross-functional teams to deliver user-focused solutions.

• Design and build mobile applications for Android and iOS platforms.
• Ensure the performance, quality, and responsiveness of applications.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Identify and resolve bottlenecks, troubleshoot issues, and fix bugs.
• Maintain code quality, organization, and automation across projects.

Key Skills/Activities:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience in developing Android and iOS applications.
• Strong knowledge of mobile development frameworks such as Flutter, React Native, or Kotlin/Swift.
• Familiarity with RESTful APIs and third-party integrations.
• Understanding of mobile UI/UX design principles.
• Experience with code versioning tools like Git.
• Familiarity with state management libraries like Redux.
• Strong debugging, analytical, and problem-solving skills.

Expectations:

• Experience in publishing apps to Google Play Store and Apple App Store.
• Familiarity with Firebase, Push Notifications, and Analytics tools.
• Knowledge of Agile/Scrum development methodologies.
• Exposure to performance optimization and automation testing tools.

Experience:

2-4 years

Remuneration:

As per company norms

Location:

Hyderabad (In Office Only)

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Responsibilities:

To capture market share by driving rapid sign-ups for the Alumni Portal from educational institutions (universities, colleges, institutes) in the assigned overseas territory.

• Build new client relationships.
• Create and nurture business opportunities.
• Manage and track day-to-day sales activities.
• Build the pipeline and be responsible for the company’s annual revenues by meeting quarterly and yearly sales targets.

Key Skills/Activities:

• Cold calling, email marketing, creating business potentials, and other lead acquisition strategies.
• Manage the sales process through research, qualification, needs analysis, etc.
• Coordinate with sales associates on prospects.
• Understand the product and customers' needs in depth.
• Maintain a high level of knowledge about Vaave’s products and services.
• Provide sufficient product details to prospective clients via telephone and email.
• Know the customers and maintain clear records of all sales activities.
• Present online demos to prospective clients.
• Build relationships with prospective clients through email drip marketing campaigns, demos, content marketing, etc.

Expectations:

• The candidates should work in US business hours.
• Fluency in English is a must.
• Should have a good hold over email writing.
• Has some prior knowledge of global markets and can demonstrate sales experience in any English-speaking markets.
• Have strong conviction about the idea of ‘Vaave’.
• Builds and maintains trust and strong relationships with customers.
• Ability to learn and grow.
• Ambitious, patient, and truly committed to building new relationships.
• Love for challenges and talking to new people.
• Excellent written and verbal communication skills.
• Knowledge of B2B sales & marketing, lead acquisition.
• Strong business acumen.

Experience:

• 1–4 years in consultative & solution-based sales methodology.
• B2B sales experience / B2B technology or software applications sales (SAAS).

Experience:

1-4 years

Remuneration:

As per company norms

Location:

Hyderabad (In Office Only)

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